Privacy Policy

Scope and Application

Kalitebet processes personal data in connection with its online betting, casino and related services. This policy governs how we collect, store, use and disclose personal information for customers, applicants and visitors to Kalitebet platforms.

Data We Collect

We classify data into the following categories:

• Identity and contact information (name, address, email, phone number).
• Account credentials and activity (username, login history, device identifiers, IP address).
• Financial information (payment methods, transaction history, payout details).
• Usage data (bets placed, games played, time stamps, interactions with features).
• Verification and compliance data (documents for identity, age, source of funds, anti-money laundering checks).

How We Use Your Personal Data

We use personal data to provide and improve our services, process transactions, and meet legal obligations. Primary purposes include:

• Establish and manage your Kalitebet account and verify your identity.
• Process bets, deposits, withdrawals and other transactions.
• Provide customer support and communicate important account information.
• Operate security, fraud prevention and risk-management controls.
• Comply with legal and regulatory requirements, including reporting and auditing duties.
• Deliver marketing communications where permitted or requested, and tailor services based on preferences and usage.
• Conduct data analysis, tests and development of new features to improve the platform.

Legal Bases for Processing

• Performance of a contract to deliver services and fulfill wagers and payments.
• Compliance with legal and regulatory obligations applicable to Kalitebet.
• Legitimate interests in fraud prevention, security, and service improvement.
• Consent where required for specific processing such as direct marketing or certain analytics.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the service, remember preferences, and analyze usage. Essential cookies support core functions; analytical cookies help improve performance; marketing cookies enable tailored communications. You may adjust browser settings to decline non‑essential cookies, but some features may then be unavailable.

Sharing Personal Data

We may disclose personal data in the following circumstances:

• To data processors and service providers who perform functions on our behalf (e.g., payment processing, identity verification, customer support).
• To financial institutions and payment providers for processing transactions and refunds.
• To regulatory authorities, law enforcement or other third parties as required by law or to protect the rights, property or safety of Kalitebet, its users or the public.
• In connection with corporate transactions such as a merger or sale, subject to safeguards and confidentiality arrangements.
• In anonymized or aggregated form for analytics, research or reporting that does not identify you personally.

International Transfers

We may transfer personal data to jurisdictions outside your residence. When this occurs, we rely on appropriate safeguards to protect your data, and we will provide information about these safeguards upon request.

Data Security

Kalitebet implements technical and organizational measures to protect data from unauthorized access, alteration or disclosure. These include access controls, encryption in transit, regular security assessments, and incident response procedures. You acknowledge inherent risks of online data transmission and agree that Kalitebet cannot guarantee absolute security.

Data Retention

We retain personal data for the duration of the customer relationship and for as long as required by applicable laws and regulatory obligations. After that period, data is securely deleted or anonymized unless continued processing is legally required.

Your Rights

You may exercise the following rights regarding your personal data, subject to applicable laws and regulatory exemptions:

• Access to your personal data and related information.
• Rectification of inaccuracies or completion of incomplete data.
• Erasure of data where there is no ongoing legitimate purpose for processing.
• Restriction of processing in relevant circumstances.
• Data portability to obtain and reuse your data across different services.
• Objection to processing based on legitimate interests or for direct marketing, where applicable.
• Explanation of decisions made solely by automated processing, where applicable.
• Withdrawal of consent where processing is consent-based, and opting out of direct marketing.

To exercise these rights, contact Kalitebet through the account contact channels or the privacy contact point provided on the platform. We may require verification of identity and will respond within a defined timeframe in accordance with applicable laws.

Marketing and Communications

Kalitebet may send non‑essential communications related to products, promotions and events. You may opt out of marketing messages via account settings or by contacting support. Essential service messages related to your account will not be affected by a marketing opt-out.

Responsible Gaming

Kalitebet provides controls to support responsible gaming, including self‑exclusion and spending limits. You may enable self‑exclusion or set maximum stake limits. Changes take effect after a defined processing period, typically seven days, and you may request reversal only after the specified period. If you self‑exclude, you will not be able to reverse the decision for the minimum retention period set by Kalitebet. Seek professional help if you experience difficulties with gambling and consult recognized support resources available within the platform.

Children and Minors

Kalitebet services are limited to individuals who meet the minimum age required by applicable law. We perform age verification and will suspend or terminate access for users not meeting the age requirement.

Policy Updates

We may update this Privacy Policy. We will post the effective date of the latest version on the Kalitebet platform. Continued use after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this policy or about how Kalitebet handles your personal data, use the account contact options or the privacy contact point provided on the platform. We will respond in accordance with applicable legal timelines and verify your identity as required.